Choose the plan that fits your service desk needs.
Start your 14-day free trial today — No credit card needed!
Base
Essentials to get started
$49 $29
USD per month
Upto 5 Members
Upto 200 Tickets
Ticket Module
Standard
Powerful modules for teams
$99 $69
USD per month
Upto 10 Members
Unlimited Tickets
Everything in Base Plan +
Integrated CSAT Survey
Auto Time Capture
Daily Time Utilization Data
Advanced Analytical Reports
Enterprise
All Access for organizations
$249 $199
USD per month
35 Members
Unlimited Tickets
Everything in Standard Plan +
CSAT Survey Analytics
PSA Integrations
Customer Portal
Enterprise
Full access to everything + Integrations
Coming Soon
Per month
(Billed Annually)
Custom Members
Unlimited Tickets
Everything in Standard Plan +
Integrations
Premium Support
Plans & features
Base
$29
/month
Perfect for small teams |
Standard
$79
/month
For growing teams |
Enterprise
$199
/month
For enterprise-level efficiency |
|
|---|---|---|---|
| Ticket Module | |||
|
Support Mailbox-Based Tickets
ⓘ
|
✓ | ✓ | ✓ |
|
Ticket Text Summarization
ⓘ
|
✓ | ✓ | ✓ |
|
Customized Ticket Workflow
ⓘ
|
✓ | ✓ | ✓ |
|
Rule-Based Auto Ticket Recommendation
ⓘ
| ✓ | ✓ | ✓ |
|
Sentiment Analysis Of The Ticket
ⓘ
|
✓ | ✓ | ✓ |
| CSAT Survey | |||
|
Integrated Survey Email
ⓘ
|
✕ | ✓ | ✓ |
|
Customer Rating-Based Follow-Up Ticket Creation
ⓘ
|
✕ | ✓ | ✓ |
|
CSAT Survey Analytics
ⓘ
|
✕ | ✕ | ✓ |
| Daily Time Utilization Detail (To be released in Q3, 2025) | |||
|
Capture Breaks
ⓘ
|
✕ | ✓ | ✓ |
|
User Time Utilization Data
ⓘ
|
✕ | ✓ | ✓ |
| Advanced Analytical Reports (To be released in Q3, 2025) | |||
|
Technician Performance Report
ⓘ
|
✕ | ✓ | ✓ |
|
Automated User Timesheet Calculation
ⓘ
|
✕ | ✓ | ✓ |
|
User Accountability Dashboard
ⓘ
|
✕ | ✓ | ✓ |
|
Customer Portal
ⓘ
|
✕ | ✕ | ✓ |
| Integrations (To be released in Q3, 2025) | |||
|
PSA Integration
ⓘ
|
✕ | ✕ | ✓ |
Scalable Infrastructure
Engineered for teams of 5 or 500 — no hiccups!
100% Safe and Secure
Ensures secure, compliant email-to-ticket automation with GDPR-ready tracking and SMTP-based delivery.
Expert Support
Our dedicated team is here to assist you with expert guidance and timely solutions
Ticketing Simplified Automated Redefined
Trusted by teams worldwide — Join the growing number of businesses that use minMAX to streamline support, boost efficiency, and simplify ticketing.